Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the operating system, the device, the IP address, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
How we use collected information
Awesome Otters Swim School may collect and use Users personal information for the following purposes:
– To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site – We may use feedback you provide to improve our services.
– To run a promotion, contest, survey or other Site feature – To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails – We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
User data is stored for as long as the user interactions remain active with the Site, with email communication, or with our social media communities. When a user becomes inactive and no longer interacts with these referenced platforms, then the user data will be deleted 50 months following that last interaction date. An exclusion to this would be if a user leaves a comment on the website, this comment will remain published indefinitely unless otherwise requested by the user.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
User data rights
If you have an account on this site, have left comments, or provided us your personal information to us via form or other method, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact us at awesomeotters[at]yahoo.com.
In the event that a data breach occurs, we will email all affected users within 72 hours of becoming aware of the breach. Users will be contacted at the email address that we have stored for them. It is the users responsibility to ensure that we have a valid email address on file.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. You can opt-out at any time by clicking the unsubscribe button located at the bottom of each email.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Awesome Otters Swim School
This document was last updated on May 25, 2018