RULES AND EXPECTATIONS
You must have a waiver signed before your child can participate in the class.
Your child must be fully potty trained for lessons. No swim diapers allowed.
If you must bring siblings, they are to be kept at your side at all times. If your child is restless, please feel free to wait outside until the class is over.
We are not a babysitting service, children will not be dropped off and left unattended.
No food allowed.
Please have your child use the restroom before arriving for lessons. If your child must use the restroom, you must remain with them at all times. Please leave the restroom clean for the next person.
In the event that your child has a bowel movement in the pool, you will be charged $350. This is non negotiable.
In the event of any inclimate weather (rain, lightning, etc.) classes may have to be rescheduled. All classes that day will be cancelled. It is your responsibility to call us for an update. A make-up day will then be offered. Miss Tami will determine the weather from her home.
We reserve the right to refuse swimming lessons to anyone.
There will be a $10.00 charge, per child, for each change made to your reservation.
CANCELLATION AND REFUND POLICY
To receive a refund, a written notice is required and must be received 14 days prior to the date of the first class in your session. If a refund is granted, you will be refunded 80% of the session costs paid (not including registration fees). Registration fees and payment fees are non refundable. If we haven’t received your payment and waiver within 7 days of registration, your reservations will automatically be cancelled from all classes and they will be filled with someone on the waiting list. Class fees will not be prorated due to illness or absence and make-up classes will not be offered. If we have not received your payment by your due date then your session will automatically be cancelled and filled with someone on the waiting list. We try to provide as many children as we can with their water safety.
There are no make-up classes for absences or illnesses. No exceptions.
There are no refunds for cancelled or no-show private lessons. No exceptions.
Classes containing less than two children may need to be rescheduled.